Chancefy LLC – Privacy Policy

Effective Date: 10.30.2024

At Chancefy LLC (“Chancefy,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use the Chancefy platform (“Platform”). By using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information from and about you when you use the Platform. This includes:

1.1. Information You Provide to Us:

• Personal Information: When you create an account, we collect personal details such as your name, email address, phone number, and password. Optional demographic information such as age, gender, and location may also be provided by you.
• Payment Information: When you purchase tickets or other services, our third-party payment processors collect your payment card details and billing information.
• Profile Information: This includes the information you provide in your profile, such as profile pictures, bio details, or other content you upload.

1.2. Information Collected Automatically:

• Usage Data: We automatically collect information about your interactions with the Platform, such as the ads and campaigns you view, tickets you purchase, and the causes you support.
• Device Information: We collect data about the devices you use to access the Platform, including IP address, operating system, browser type, device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data on your browsing activity, preferences, and interactions on the Platform.

1.3. Information from Third-Party Sources:

• Third-Party Integrations: If you choose to connect your Chancefy account to third-party services (e.g., social media platforms like Facebook or Google), we may receive information from those services as allowed by their privacy policies.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including to:

• Provide and Maintain the Platform: Ensure the proper functioning of the Platform, process transactions, and manage user accounts.
• Personalize Your Experience: Tailor the content, recommendations, and features based on your preferences and interactions with the Platform.
• Facilitate Advertiser Campaigns: Allow advertisers to create, manage, and monitor ad campaigns, as well as to understand user engagement with their content.
• Communicate with You: Send you important account information, platform updates, promotional offers, and notifications regarding campaign outcomes and winnings.
• Improve the Platform: Analyze usage data to improve the performance, design, and functionality of the Platform.
• Ensure Security and Prevent Fraud: Detect, investigate, and mitigate unauthorized activities or security breaches.
• Comply with Legal Obligations: Fulfill any legal requirements or respond to law enforcement requests, as applicable.

3. Sharing Your Information

We may share your information with:

3.1. Service Providers:
We share your information with third-party vendors who help us operate and provide services, such as payment processors, hosting services, customer support providers, and data analytics services.

3.2. Advertisers and Campaigners:
We may share anonymized and aggregated data with advertisers and campaigners to help them understand user interaction with their campaigns. We do not share your personally identifiable information with advertisers unless you have expressly consented to do so.

3.3. Charitable Organizations:
We share information related to campaign fundraising, such as the amount of funds raised, with the charities supported by the campaigns. We do not share personal information unless specifically authorized by you.

3.4. Legal Requirements:
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders. We may also share information when necessary to protect the rights, property, or safety of Chancefy, our users, or others.

3.5. Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the business transaction. We will notify you before any transfer of your personal information and provide you with options regarding your data.

4. Your Choices and Controls

You have several choices regarding the collection and use of your information:

4.1. Access and Update Information:
You can access and update your personal information directly within your account settings. If you need further assistance, you can contact us for help.

4.2. Marketing Communications:
You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications. Even if you opt out of marketing emails, we may still send you important account-related notifications.

4.3. Cookie Preferences:
You can modify your browser settings to control the use of cookies and tracking technologies. Please note that disabling cookies may impact your experience on the Platform.

4.4. Deletion of Account:
You may request the deletion of your account by contacting us. Please note that we may retain certain information for legal or legitimate business purposes.

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no online platform is completely secure, and we cannot guarantee the absolute security of your information.

6. International Data Transfers

If you access the Platform from outside the United States, your information may be transferred to, stored, or processed in the United States. By using the Platform, you consent to such transfers, which are conducted in accordance with applicable data protection laws.

7. Children’s Privacy

Chancefy is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on the Platform and updating the effective date. Your continued use of the Platform after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

info@chancefy.com
Chancefy LLC
Dover, Delaware

Disclaimer: This Privacy Policy is intended to provide general information about Chancefy LLC’s data practices. It is not intended as legal advice. You should consult with an attorney regarding specific legal obligations.